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How It Works

From broken site to fully repaired and hardened -- here's the exact process.

01

Run Your Free Scan

Start at the top of our homepage. Enter your WordPress site URL and hit scan. Within 60 seconds you'll get a full security report covering SSL, malware patterns, WordPress-specific vulnerabilities, security headers, exposed sensitive files, known blacklists, and more.

No account or signup required
Checks against Google Safe Browsing database
Checks against VirusTotal (70+ security engines)
Scans for pharma hacks and SEO spam
Checks for exposed wp-config, debug.log, .env files
Tests for user enumeration and xmlrpc.php exposure
02

Submit Emergency Request

If the scan finds issues, or if you already know your site is compromised, submit an emergency request. Tell us what's happening, what you've already tried, and provide access details. We respond within 15 minutes -- any time of day or night.

Response within 15 minutes guaranteed
We review your scan results immediately
We ask clarifying questions if needed
We give you a flat-rate price upfront
No work begins until you approve the scope
Secure credential handling via encrypted channels
03

We Diagnose & Fix

Once you approve, we get to work. For most emergencies this means direct server access via SFTP or SSH, WordPress admin, and hosting panel. We perform a complete investigation before touching anything, then systematically clean, repair, and harden.

Full file system investigation first
Database scan and cleanup
Entry point identification (how they got in)
Malware and backdoor removal
Core WordPress file integrity check
Security hardening after repair
04

Verify, Report & Hand Back

After repairs are complete we run a full verification pass -- the same checks as the initial scan plus a manual review. We deliver a written report explaining exactly what we found, what we did, and what you should do going forward. Then we hand your site back.

Post-repair scan to confirm clean
Full written report delivered
Google/Bing blocklist removal requests submitted if needed
30-day warranty on all repairs
Recommendations for ongoing maintenance
Optional: enrollment in monthly protection plan

Typical Timeline

Most emergencies are fully resolved within 2-4 hours of first contact.

0 min
You submit request
< 15 min
We respond
< 1 hr
Work begins
2-4 hrs
Site restored
24/7 Emergency Support

Site Down? Hacked? We Fix It Fast.

Tell us what's happening and we'll respond within minutes -- day or night.

Average first response: under 15 minutes